Mundane Things

So a few things have moved along in just the past couple of days.

I got a response from the movers, after I emailed the estimate to repair their property damage in, then asked about the $400 they said they’d send for the damage to our belongings.  The first one I read said that the claims department had already sent the money by etransfer, then let me know that my estimate was being passed on to the insurance company.

I didn’t have an etransfer, so I went checking through my spam folder to see if it was there.  It was only after I sent a response saying I didn’t get it, that it came in.

So that part is taken care of as of yesterday evening.  They’ve paid up for the damage they did to our stuff during the move.  That lets us breath a bit easier for getting our van fixed.

Which leads me to the next bit of progress.

I got a call this morning, from my brother who lives next door.  I’d called a cousin everyone has been recommending to me to fix our van.  He’s retired and said he’d come out when he was in the area – he lives in the city, but has property out here, where his shop is.  He had stopped at my brother’s for coffee and they would be popping by together to look at our van.

So when I went out to do the cats stuff, I also went to open the garage, pop the hood, plug in and hang a light, left the keys on the seat, then opened the gate.  Then I went inside and had my tea in my crochet corner, so I could see them when they drove over.

Then there was a knock at the door, and they came in to tell me the status of the van. Since I had everything already set up, they pulled over at the garage and checked the van first, and I never saw them!

It’s confirmed that the noise is from the bearings in the water pump.  My cousin says he can fix it for me – and he can even get a new pump at wholesale cost for me!  We talked for a bit and I mentioned the first noise being made by a belt in temperatures colder than -20C, but that when the other noise started, I stopped driving the van.  I’d only started the engine a couple of times.  I think he appreciated that I didn’t drive the van with that noise.  It would have worked for a while, but could have caused some much more expensive damage, eventually.  On hearing about the belt, though, they decided to go back and check it, in case it needed to be replaced.  He’ll have to take the belt off when replacing the water pump, anyhow, so that would have been the time to replace it, if it was needed.  It turns out my belt is fine, so that’s good.  When he puts it back on, he’ll be sure to make sure it isn’t loose anywhere.

So he’s going to order the part for me and will come and pick up the van to fix it, probably around Friday.

Which is SUCH good news!

It’s also going to be much cheaper.  I’d gotten the cost of the water pump, if ordered directly from GM.  Depending on how much his price turns out to be, getting him to fix the van for me will cost about as much as it would have cost me to just buy the part from GM!  Not that I would have done it that way, if I had had to buy the part myself.  I would have gone elsewhere.

Meanwhile, my brother told me to keep using his van.  That is so sweet of him!

useage.details.before.Jan.resetAnother thing on the list of things to do today; reset the data usage for my computer.  Our internet account rolled over today, so I will monitor it over the next 30 days and see if all the stuff I turned off made the difference.

I noticed, however, that my total system usage over the past 30 days had gone down.

That means that, between 30 and 38 days ago, my computer’s system alone used up about 3 gigs of data.

I will be checking my data usage often, to see if there are any sudden jumps.

The next thing on my to-do list was to call the phone company.  I had been able to use their automated system to find out what our bill was, and it told me they’d mailed it out on Jan. 15.  I never received it, and needed to call back during business hours to find out why.  I asked to have it emailed to me, and for future bills to be emailed as well.  Then I got myself transferred to the sales department, so I could pick a long distance plan.

The pdf of the bill arrived in my email before I finished the call.

I found out why I didn’t get the bill.

Despite having given them my name and mailing address, they had my name, but my mother’s mailing address.

So that explains why my mother called me a while back, thinking she was going to be charged with my phone bill!  She must have opened it, not even noticing it had my name on it, instead of hers.

So that is now fixed; confirming my mailing address was one of the things done when I called.

As the hours passed, the winds and snow continued.  We had intended to go into the city to do our big, monthly shopping trip with our own vehicle, but since that won’t happen until the weekend, my daughter and I decided to go to the next town and get some groceries to tide us over; we’re still okay, but at that stage where we’re running out of enough things to be inconvenient.  Which would have been fine if we were going to the city tomorrow, when the pay comes in, but not so fine for several more days.

I also wanted to get it done while the roads were still clear enough to drive on.

The drive was certainly interesting!  The open road between our little hamlet and the next down over runs East/West.  The wind was coming from the south.  There are a few places where there is nothing to cut the wind at all.  It wasn’t too bad, but we definitely got buffeted a fair bit!

But it was done, and we’re good for a while, even if for some reason the van ends up taking longer to get fixed.

The wind can blow and the snow can fall.  We are safe and warm and well supplied.

I must admit, though, I can hardly wait to be able to drive our van again.  We avoided using my brother’s van as much as possible.  Once our own wheels are up and running again, we will be making quite a few more outings.  Especially to the city, so my husband can visit his father.  And with the money from the movers, I’ll be able to get the vehicle registration and our licenses transferred faster, too!

It’s going to be good.

The Re-Farmer

Estimate In

I received the estimate, last night, for replacing our power pole and hooking electricity back up to the garage.

The total, including taxes, is $1500.25

Which is actually lower than my brother had expected. He thought the labour, alone, would cost about $1500.

It also includes delivery of the pole.  My SIL, who works for the electric company, had looked into getting it done through a contact she had.  It would have been a bit cheaper, except they would have had to pick the pole up and deliver it themselves (even if our van was repaired, we don’t have a trailer hitch, so we couldn’t do it ourselves).  And to do that, they would have had to go to a town about half an hour north of us.  So it would have been about two hours drive for them, just to get it.  Then they’d have had to load it up themselves, haul it here, unload it, then drive the 1 1/2 hours back home.

Paying to have it delivered is the much better choice!

Once I had the estimate, I responded to the movers.  With the cost being above their deductible, it means I will be dealing with their insurance company.  Which I hope will be more professional than the moving company.

I also sent an email to my lawyer, updating him.  If all goes well, that will be then end of that, with him.

My email to the movers also asked about the status of the $400 they said they’d pay me for our damaged belongings.

We shall see how that works out.

The Re-Farmer

The Continuing Stoooooorry…

I finally have more progress on our saga with the movers.

A few days ago, I spent some time talking with a lawyer about our options.  One of the things he mentioned was that, usually one would start an insurance claim, then let the insurance companies duke it out.  The lawyer can send a letter to the moving company for me about it, if the moving company continues to give me grief about it.  How the company responds to that would determine our next move.

Hopefully, we will never have to find out.

Making a claim on my mother’s property insurance was not really preferable.  The deductible is a thousand dollars, so if the cost of replacing the pole is close to that, it’s almost not worth it.  However, my brother thought to contact our provincial vehicle insurance company, since the damage was done by a vehicle.  They said that yes, they do cover that sort of thing, so I called and started a claim. I spent some time talking to someone on the phone, then got an email address to send photos to.

As I prepared to send the email, I got an email from the moving company.  This after 10 days of nothing from them at all.

It was pretty short.  Basically, they wanted to know if I’d gotten an estimate on how much it would cost; if it was under $1000, they would cut me a check for it.  If it was over $1000 (the amount of their deductible), they would give me the information for their insurance company, and I would file a claim there.  (I’m paraphrasing a fair bit, since English is clearly not the first language of the person writing to me.)

Which really, the movers should be doing, not me.  Except I think I’d rather deal with the insurance company than with the movers.

No word on the money they said they would pay for our damaged goods a while back, which is a separate issue from property damage.

So I included their email with my email to the vehicle insurance company.  I was told it could take 2 or 3 days before I got a response, but I got one the next day.  Turns out that, because no vehicles registered in this province was involved, it’s out of their jurisdiction.  We would have to deal with the driver’s vehicle insurance company.  And I have no way of knowing who that is, since in the province we moved from, it’s private insurance companies, not one provincial insurance company.

So after I got that response, I got a phone number of a local electrician.  Someone I went to high school with, actually.  He’s a year or two younger than me, but we took the same bus to school for many years.  He has done work here on the farm for my brother before, and was highly recommended.  Since he works in the city, I was given his home phone number, and I left a message for him there.  Much to my surprise, not only did I get a call soon after (my timing was good, I guess; he came home from work shortly after my call), but he said he could come over right away!

He spent a fair bit of time checking things out, including making sure there was no damage to the cable itself.  I will get an estimate from him emailed to me, and I’m pretty sure it’ll be over $1000, so it looks like I’ll be dealing with the insurance company.

One of the things he mentioned was that he likely wouldn’t be able to install a new pole until spring.  The electric company has access to the machinery that can drill into frozen ground, but he doesn’t.  It’s unlikely the electric company would be willing to come out for a customer owned pole to begin with – and we’d have to prune those trees for them to get into the yard!

Pruning is something that’s going to have to be a bit of a priority, it looks like!  I’d like to get that done while the trees are still dormant, so February would be good.  By March, it might be too late.  Hard to know.  We might have a late spring.  Or an early one.

Anyhow, that’s where we are at now.  I will wait on the estimate, then go from there – and will ask about the coverage for damage to our goods in the process.  I’ll update my lawyer about how things are going, too.

What a long and convoluted process this is!

All because no one bothered to look up.

The Re-Farmer