One of the things we got in the mail today was the packaging to send back parts of our old satellite internet system that need to be returned. It came with return postage, instructions and even a strip of packing tape to close the box up again!
Now, I finally know the names of the different parts. 😀
With my brother trying to mount the new dish to the old supports, one of the satellite dishes was already dismantled and in the basement. The other, however, still needed to remove the radio from the dish on the roof. I had been thinking it could be done after the weather improved, but it’s supposed to get worse over the next couple of days, not better. So my darling daughters dug the ladder out, and one of them climbed up to remove it. She ended up having to cut the coax cable, because it was stuck, but we were able to get that off, later.
With one of the radios already being indoors, we could pack it up with the modem, power supply and power cord, and it’s ready to go.
For the other one, we’ll have to wait for the rest of the snow to melt off, and for it to dry, first.
I’d already brushed off as much as I could before I took the above photo!
Which means we’ll be ready to return them tomorrow morning, or the day after, if I don’t get out before the store closes at noon. Since it’s postage paid, I could theoretically leave it in the mail box outside the building, but I don’t think the boxes will fit! 😀
You know, for all the issues we had with our internet, we actually got good customer service with them. They simply don’t have the equipment necessary to meet our needs, in our location. Having to have two satellites just to get enough data for our household was bad enough – mostly on our budget. As I write this, I can see the live feed from our garage security cam, and every now and then, it’s a whiteout from blowing snow. In weather like this, we would have had no end of connectivity issues, if not losing our connection entirely. With the new Starlink system, there have been no issues at all. With no data limit and the monthly bill less than half what we were paying, our old provider just can’t match it. At least not for our geographical area. I know in more urban areas, they can be much more competitive. In that respect, I would still recommend them. Just not for anyone living in the boonies, like we do!