We have had repeatedly failures, trying to reinstall Windows on my new computer.
I just got this.
We got that with my old computer.
We might be dealing with a hard disk error.
My husband is setting up to try one more time.
Meanwhile, I’ve sent an email to tech support, briefly saying what’s been happening, and including this image. In their time zone, there’s a possibility I might get a call back, but if not, I won’t get a response until Monday, at the earliest.
In my email, I mentioned that, at this point, we might need to just send it back.
Good grief.
The Re-Farmer
The Re-Farmer 
I was hoping I was wrong with that earlier comment when you first ordered it.
Pack it up and get an MSI. It’ll cost about the same and likely will never give you a lick of trouble for years to come.
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What’s an MSI?
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It’s a brand of computers.
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It’s an abbreviation for Microstar International. Made in China like everything else electronic nowadays. I’m on my second laptop from them that’s lasted 10+ years though, and my desktop system is 4 years old and none of the systems have given me a lick of trouble. More than I can say for M$ software though.
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I’ll say it for you, “THIS IS BULLSHIT”.
Clearly, the Universe is keeping you off line for some reason.
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